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  1. UbiBot.io
  2. Technical FAQ

Technical FAQ

API documentation

  • Local server implementation for the sake of security and privacy
  • Do you offer local API?
  • How to get started with Platform APIs?

Probes

  • Why the external readings of the TH30S-B probe just shows up for a few seconds then vanish?
  • Instructions of Ubibot Probes

Account Registration

  • Why couldn't I receive the verification email for registration?
  • Account registration without subscription

Device Related Physical Problems

  • How to find the MAC address of the device?
  • Test: device
  • The difference between Mini-USB and Micro-USB ports on WS1

Power

  • Very fast battery consumption due to electricity leakage when used in extreme humid environment
  • USB power supply
  • Battery life and brands of batteries recommendedation

Troubleshooting Connection Issues

  • WiFi SSID was not detected during the WiFi setup
  • What should I do if the WiFi connection fails?
  • Failure to setup the device via the UbiBot App

Alerts and Notifications

  • What's the content of the SMS, voice call, app notification and email alerts?
  • The difference between Once-only alert and Continuous alert.
  • Not receiving notifications any more for a sensor/offline alert
  • How to setup alerts?

Sensor Placement

  • How do I mount the device?

Sensor Readings

  • Why does the device temperature differs from the external temperature?
  • Introduction of Vibration Index of WS1 Device
  • No display of external humidity readings on the WS1 Pro screen
  • Accuracy issues and concerns
  • Temperature Calibration

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